pcp88 Privacy Policy

1 Introduction & Purpose

Pcp88 is a trusted online gaming platform for players in Bangladesh. Our Privacy Policy ("Policy") explains how we collect, use, and protect your personal information.

We believe your privacy is a fundamental right. To ensure your experience on pcp88 is safe and transparent, we follow international data protection standards. This Privacy Policy applies to our website, mobile app, and all associated services.

By using pcp88, you confirm that you have read and fully understood this Privacy Policy. If you have any concerns, please contact us directly — we are always ready to help resolve any issues.

2 What information we collect

Pcp88 collects only the information that is necessary. No unnecessary data is requested or collected. The table below provides details of the information we collect.

• Direct Collection: Information you provide when registering, logging in, or using our services.
• Automatic Collection: Technical information collected automatically while you use the platform.
• From Third Parties: Information received from payment providers or identity verification agencies.

3 How we use your information

Collected data is used solely for defined purposes. pcp88 never misuses your information. The main reasons for data use are outlined below.

• Account management: Your data is used to create, manage, and secure your account.
• Identity Verification: This information is required to complete the KYC process and prevent fraud.
• Financial transactions: Financial data is used to successfully process deposits and withdrawals.
• Customer Support: Your data is used to quickly resolve your issues and answer your questions.
• Security: Data is reviewed to prevent account hacking, fraud, and other security threats.
• Responsible Gaming: Data is used to analyze gaming behavior and identify problematic patterns.
• Legal liability: To comply with requirements from regulatory bodies or law enforcement authorities.
• Service Improvement: Data is used analytically to improve our gaming experience and enhance the platform.

4 Cookie Policy

Cookies are small text files stored on your device. pcp88 uses cookies to enhance your browsing experience and remember your preferences.

• Essential cookies: These are essential for the core functionality of the site and cannot be disabled.
• Functional Cookies: Remembers your language preference and login details.
• Analytics Cookies: Site usage statistics are collected to help improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies from your browser settings. Please note that disabling essential cookies may affect certain site functionality.

5 Data Sharing & Disclosure

Pcp88 does not treat your data as an asset — it belongs to you. That is why we share information only when strictly necessary and in very limited circumstances.

• Payment Provider: Required information is shared with payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC provider: Your information may be shared with authorized verification agencies for identity verification purposes.
• Legal obligations: Information is disclosed in response to valid court orders or lawful requests from law enforcement authorities.
• Fraud Prevention: Your data may be verified with industry-recognized security partners to prevent fraudulent activity.
• Business Transfers: You will be notified before any data transfer in the event of a major change to the company.

6 Data Security Measures

Pcp88 uses multiple layers of security to protect your data, ensuring the highest level of protection both technically and operationally.

• SSL/TLS encryption: All communication between your browser and our servers is encrypted.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication: Two-factor authentication at login provides an extra layer of security for your account.
• Regular Security Audits: Our systems are regularly audited by external security experts.
• Access control: Only personnel authorized for specific roles can access your data.
• Data Backup: Regular backups ensure there is no risk of data loss.

7 Your rights

Pcp88 respects your rights over your personal data. Your key rights are outlined below.

8 Data Retention Period

Pcp88 retains your data only for as long as necessary. Retention periods are determined by legal obligations and business requirements.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9 Minor Protection

Pcp88 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age Verification: Age verification is mandatory at registration. Providing false information will result in account termination.
• Parental advisory: If you have any concerns, parents can contact [email protected] — immediate action will be taken.
• Data Deletion: If we become aware that any data has been collected from a minor, we will delete it immediately.

10 Policy Changes

Pcp88 reserves the right to update this Privacy Policy as needed. We will always notify you of any changes in a transparent manner.

• Notice: We will notify you by email or through the platform before making any significant changes.
• Effective Date: The "Last Updated" date will change with each update.
• Continued use: Continued use of the platform after any updates will be considered acceptance of the revised policy.
• Archive: We can provide a copy of a previous version upon request.

11 Contact & Complaints

Contact us with any questions, concerns, or complaints regarding this Privacy Policy. We are always here to help.

• Email: For privacy-related inquiries, contact us at [email protected].
• Response Time: We typically respond within 3–5 business days.
• Complaint process: We aim to resolve all complaints within 30 days of submission.
• Data Protection Officer: Our dedicated team is ready to assist with any data protection concerns.